Instal/Uninstal
FAQ
·
What are the
system requirements of the Aegis Security Suite?
·
I have
dialup. Can I still use the Aegis
Security Suite?
·
Can I install the
Aegis Security Suite on Windows 95/98?
·
Why must I give
my credit card number during the installation?
·
Will the Aegis
Security Suite interfere with my existing AntiVirus or AntiSpyware
programs?
·
How do I cancel
my account?
·
How do I
uninstall the Aegis Security Suite software from my computer?
·
Why can’t I
cancel my account?
Q: What are the
system requirements of the
Aegis Security Suite?
A: The
minimum
system requirements are:
·
Windows XP/2000/2003/NT4
·
500 Mhz Processor
·
64 MB Ram
·
100 MB free
diskspace
·
Cable/DSL
or
other always on internet connection
Q: I have dialup. Can
I still use the Aegis Security Suite?
A:
The Aegis
Security Suite is only available for customers with an always-on
internet
connection.
Q: Can I install the Aegis Security Suite on
Windows 95/98?
A:
No, the
Aegis Security Suite is currently only available for Windows
XP/2000/2003/NT4.
Q: Why must I give my credit card number
during
the installation?
A:
Halcyon
Computing Services obtains your credit card information during the
installation
for billing purposes. The transfer of
your credit card information to our servers uses SSL, the same
encryption
method that leading online retailers (such as Amazon) use.
Q: Will the Aegis Security Suite interfere
with
my existing AntiVirus or AntiSpyware programs?
A:
The Aegis
Security Suite has been tested on many system configurations and did
not cause
any conflicts with installed programs.
If you suspect you are having problems please Contact
Us.
Q: How do I cancel my account?
A:
On the main
screen of the Aegis Security Suite, there is a button that says
“Uninstall.” By clicking this button and
following the onscreen instructions, you can cancel your account.
After you cancel, your files and account
information will be stored for 60 days.
Q: How do I uninstall the Aegis Security Suite
software from my computer?
A:
If you
would like to uninstall the Aegis Security Suite software from your
computer without canceling
your account, you can
do so by going to the Windows Control Panel. Note: If
you agree to uninstall without canceling,
you will continue to be billed.
Q: Why can’t I cancel my account?
A: If you are a user that was added by an
administrator, you will not be able to cancel your account. Only
your account administrator can remove
you from the account.
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